Returns & Exchanges

We stand behind our craftsmanship. Every piece from No Weapon is built to last, backed by our Lifetime Guarantee and a 30-day hassle-free return window.

1. 30-Day Returns & Size Exchanges (UK & EU)

You have 30 days from the date of delivery to request a return or size exchange.

To be eligible:

  • Items must be in brand-new, unworn condition with original packaging included.

  • Items showing signs of wear, scratches, or alteration cannot be accepted.

  • You must contact us before sending anything back. Unannounced returns cannot be processed.

How to initiate:

Contact us via our website returns form or email support@noweapon01.com with your order number.

Return Shipping:

  • Customers are responsible for return postage.

  • We strongly recommend using a tracked postal service, as we cannot take responsibility for items lost in transit.

Return Address:

No Weapon

1 Filbert Way

Maidstone, Kent

ME15 8WT

United Kingdom

2. Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, let us know within 7 days of delivery.

Email support@noweapon01.com with your order number and clear photos of the issue. We will arrange an immediate replacement or full refund at no cost to you.

3. Lifetime Guarantee

Our jewellery is engineered for durability. If your piece ever breaks, fades, or tarnishes through standard wear, we will repair or replace it free of charge under our Lifetime Guarantee.

(Note: Does not cover intentional damage, loss, or theft. Photographic proof of the damaged item is required).

4. International Orders (USA & Rest of World)

Because of cross-border customs regulations and duties, standard preference returns outside the UK & EU are assessed on a case-by-case basis:

  • If your item is defective, damaged, or incorrect upon arrival, notify us within 7 days of delivery for an immediate resolution.

  • Any international return shipments sent without prior email authorization will be rejected at customs.

5. Refunds

Once your return arrives and passes inspection, we will notify you via email. Approved refunds are credited back to your original payment method within 3–5 business days.